Warranty & Customer Service: You need to take the warranty serious with massage chairs. There are complex moving parts and you can avoid costly future issues. Look at it like an insurance policy. The Prestigio comes with 5 years on the frame, 3 years covered on parts, 90 days of in home service and also 1 year of parts shipping. This is very comprehensive for the mid-tier level. Customer service is competent and responsive. We score it a 19.
Comfort & Ergonomics: The science of ergonomic design is being applied in most industries. This is important that things are designed in a sensible manner to accommodate us humans. We need controllers simple and easy to use like the Prestigio. It comes with large buttons, making it easy for everyone to use. The fit of the chair is designed well. The chair back has a contour to fit your back. The seat is plush and the leg rest comfortable to use. The OM-510 Prestigio massage chair gets a 17 for its ergonomics.
Ease of Use: Like any device with built in electronics, ease of use is a critical concern. A manufacturer needs to design their controls to be intuitive to use. The Prestigio has a great set of massage features built into the chair. The remote is pretty straight forward to use. It has large buttons and a backlit LCD for use in lower light settings. The LCD has icons which show exactly what massage functions are running during the programs. The only non-intuitive feature is switching from automatic programs to manual programs. This is a two step process with this massage recliner. One has to select the mode button and then select the massage technique. Most chairs allow you to select directly. This is the only issue we have seen with this remote control. Otherwise, everything is self-explanatory. Overall rating for the Omega OM-510 for ease of use is 16.
Key Features: The important features of the Omega Prestigio are the shiatsu massage and the reflexology foot massage. The shiatsu massage is a combination of kneading and tapping in the automatic program. The software program of the OM-510 drives the shiatsu style massage in the automatic programs. It is very effective in loosening up the back, shoulder and neck muscles. It is very thorough and penetrates deeply. The foot wells of this massage recliner have built in reflexology nodes. These reflexology nodes gently push up into the feet providing full body relaxation. The foot massage is done with an air compression massage which provides a firm squeeze, hold and release sequence. If you love a foot massage, this recliner has one of the best we have tried. Overall we give the Omega OM-510 a rating of 18 for its features.
Massage Therapy: The critical category is how is the massage therapy? After all, it is a massage chair. You will not be disappointed at all with the Prestigio. It has 3 timed auto programs that provide a thorough and comprehensive massage to your back. You can switch to manual and select from 4 back courses including upper, lower, full and pinpoint. Select the manual massage treatment for targeted relief including kneading, tapping, finger press and shiatsu. The lower body is covered with the air massage system. Select the level of compression with the Prestigio for your buttocks, thighs, calves and feet. This is one invigorating massage therapy machine and scores a 19 in massage therapy.
Overall Rating: We give the OM-510 Prestigio an 89/100. We think this is a very impressive and effective massage chair. You will have years of relief and invigoration with the Prestigio. This massage recliner comes in a beautiful design with wood armrests and plush back pad. A designer side table also comes with this mid level massage chair. You get the most comprehensive warranty with the Prestigio from Omega. This massage recliner has it all.
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