Our goal is to present a potential massage chair buyer with a comprehensive and unbiased review of a given massage chair. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Sanyo HEC-DR7700K shiatsu massage chair price is in the luxury range of $4,000 to $5,000.
Warranty & Customer Service: It is important that the manufacturer stand behind its product. A good gage of the company's confidence is its warranty coverage and duration. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service. It does cover the roller mechanism for 3 years. Sanyo is well below other manufacturers in this category with its parts and labor. Sanyo recently instituted in-home service with the 1 year in-home whereas most are 90 days. Customer service is good. Sanyo has a national hot line with 24/7 service. Turnaround time on service is good. Our Rating in this category is 14.
Comfort & Ergonomics: A massage chair needs to be comfortable and fit the body. Otherwise, you will only use the chair for massage. The chair back of the DR7700K is comfortable and the upholstery is well padded. The head pillow is soft and the thickness is appropriate. The seat is ok and the armrests have sufficient padding. The footrest is comfortable, but cannot be adjusted. If you are 5' 10" or more, then your knees must be bent when the footrest is raised. This is a bit restrictive for a large portion of the population. Our rating in this category is 15.
East of Use: With the advance of electronics, the controls and features can just be overwhelming unless you work for NASA or JPL. Sanyo has made the controller fairly simple to use compared to what is out there. There are 4 automatic programs where one can select and just sit back and relax. There is one button to take you to Zero Gravity which is nice. A side panel contains many manual controls with basic controls for the massage techniques and the lower body air system. The sub-remote allows the chair to be raised or lowered and has the stiffness detector built in. Our rating in this category is 19.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and the Zero Gravity Position. Sanyo designed jointed massage heads into the GK Rollers that have the capability to grip the shoulders. This GK Roller system is the first attempt by a massage chair manufacturer to bring in a third dimension to massage. The gripping action is soothing in the shoulders and neck areas. Zero Gravity is achieved by raising the knees above the heart with the chair back 170 degrees. The Sanyo HEC-DR7700K is an 18 in Key Features.
Massage Therapy: The massage functions are included in the Sanyo HEC-DR7700K includes Four automatic full body programs, 5 different speed settings and a 83 combinations of manual massage courses. The automatic massage functions include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo equips the HEC-DR7700K with its GK Rollers providing a gripping action to the shoulders and neck regions. The lower body has 24 airbags of coverage. The airbags provide an undulating sole shiatsu massage. This shiatsu massage chair is overall very solid giving good massage therapy and variety. Overall Rating for the Sanyo HEC-DR7700K massage recliner for massage therapy is 19.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice.
Warranty & Customer Service: It is important that the manufacturer stand behind its product. A good gage of the company's confidence is its warranty coverage and duration. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service. It does cover the roller mechanism for 3 years. Sanyo is well below other manufacturers in this category with its parts and labor. Sanyo recently instituted in-home service with the 1 year in-home whereas most are 90 days. Customer service is good. Sanyo has a national hot line with 24/7 service. Turnaround time on service is good. Our Rating in this category is 14.
Comfort & Ergonomics: A massage chair needs to be comfortable and fit the body. Otherwise, you will only use the chair for massage. The chair back of the DR7700K is comfortable and the upholstery is well padded. The head pillow is soft and the thickness is appropriate. The seat is ok and the armrests have sufficient padding. The footrest is comfortable, but cannot be adjusted. If you are 5' 10" or more, then your knees must be bent when the footrest is raised. This is a bit restrictive for a large portion of the population. Our rating in this category is 15.
East of Use: With the advance of electronics, the controls and features can just be overwhelming unless you work for NASA or JPL. Sanyo has made the controller fairly simple to use compared to what is out there. There are 4 automatic programs where one can select and just sit back and relax. There is one button to take you to Zero Gravity which is nice. A side panel contains many manual controls with basic controls for the massage techniques and the lower body air system. The sub-remote allows the chair to be raised or lowered and has the stiffness detector built in. Our rating in this category is 19.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and the Zero Gravity Position. Sanyo designed jointed massage heads into the GK Rollers that have the capability to grip the shoulders. This GK Roller system is the first attempt by a massage chair manufacturer to bring in a third dimension to massage. The gripping action is soothing in the shoulders and neck areas. Zero Gravity is achieved by raising the knees above the heart with the chair back 170 degrees. The Sanyo HEC-DR7700K is an 18 in Key Features.
Massage Therapy: The massage functions are included in the Sanyo HEC-DR7700K includes Four automatic full body programs, 5 different speed settings and a 83 combinations of manual massage courses. The automatic massage functions include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo equips the HEC-DR7700K with its GK Rollers providing a gripping action to the shoulders and neck regions. The lower body has 24 airbags of coverage. The airbags provide an undulating sole shiatsu massage. This shiatsu massage chair is overall very solid giving good massage therapy and variety. Overall Rating for the Sanyo HEC-DR7700K massage recliner for massage therapy is 19.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice.
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